Privacy Policy
- Use of Aggregate Information
- Updating Personal Information
- Special Events
- Service Providers
- Security
- Notification of Policy Changes
- Links
- Fraud Protection and Compliance with Law
- Cookies, IP Addresses, Pixel Tags and Tracking Technology
- Contacting Us
- Communications to Serve You
- Communications
- Business Transfers
- Brochure Mailing List
Q: Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form
for internal business purposes, such as generating statistics and developing marketing
plans. We may collect, store or accumulate certain non-personally identifiable
information concerning your use of the Site, such as information regarding which of our
pages are most popular. We may share or transfer non-personally identifiable
information with or to our affiliates, licensees and partners.
Q: Updating Personal Information
If you are a registered member at
T-Rex Truck Products, you can change your personal
information at any time by updating your information at check-out.
Q: Special Events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or
other events during your visit to our Site, the rules or terms and conditions for those
events may indicate that your personally identifiable information will be shared with
third parties. By choosing to participate and submitting your personally identifiable
information with respect to such events, you consent to disclosure of your personally
identifiable information to such third parties.
Q: Service Providers
We may retain other companies and individuals to perform functions consistent with our
Privacy Policy on our behalf. Examples include customer support specialists, webhosting
companies, fulfillment companies (e.g., companies that fill product orders or coordinate
mailings), data analysis firms and email service providers. Such third parties may be
provided with access to personally identifiable information needed to perform their
functions, but may not use such information for any other purpose.
Q: Security
T-Rex Truck Products seeks to protect the security of your personal information both
online and offline. All credit card transactions are secure. Every online order is encrypted
and sent through a secure server, using SSL technology to prevent information from
being intercepted.
Confidential information such as your credit card number will be used only to fulfill your
order. To protect your privacy, we will ask you to enter your credit card number and
expiration date each time you place an order with us. This way, even if someone else
accesses the account information stored on your computer, they won't be able to use
your credit card.
E-mail is not encrypted and is not a secure means to transmit credit card numbers. We
will only display the last 4 digits of your credit card number on your account.
Q: Notification of Policy Changes
T-Rex Truck Products reserves the right to revise this Privacy Policy in the future by
posting changes at this location and we may make changes at any time without
notification.
Q: Links
This Privacy Policy applies only to the information collected on this Site. Our Site may
contain links to or from other websites and you should be aware that we are not
responsible for the privacy practices of other websites. We encourage you to read the
privacy policies of other websites linked to the Site.
Q: Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we
deem necessary, in our sole discretion, to comply with any applicable law, regulation,
legal process or governmental request. We may also exchange information, including
personally identifiable information, with other companies and organizations for credit
fraud protection and risk reduction.
Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology
We may place a "cookie" on your computer's hard drive so we can recognize you as a
return user and personalize your experience. A cookie is a piece of data that enables us
to track and target your preferences. The cookie will be stored on your computer's hard
drive until you remove it. We may also use temporary or “session” cookies to help you
shop. These cookies will expire when you place an order. You can have your browser
notify you of, or automatically reject, cookies. If you reject our cookies, you may still use
the Site, but you may be limited in the use of some of the features. In addition, we may
use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather
demographic information for aggregate use, as well as in combination with your
personally identifiable information for credit fraud protection and risk reduction.
Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also
called “clear” gifs), tracking links and/or similar technology to note some of the pages
you visit on our Site and personalize your experience. We may also use pixel tags to
determine what types of email your browser supports. We may use the information
collected through pixel tags, tracking links and similar technology in combination with
your personally identifiable information.
T-Rex Billet Grilles does recognize your ISP (internet service provider), however,
we cannot identify you as an individual. If you make an online purchase we do collect
information (such as sales statistics and traffic patterns) to help improve your shopping
experience. We keep all information confidential.
Q: Contacting Us
We have taken great measures to ensure that your visit to the Site is an excellent one and
that your privacy is constantly respected. If you have any questions, comments or
concerns about the Site's privacy practices, please contact us by email at
info@trexbillet.com.
Q: Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the
Site, emailing our Customer Service department or placing an order, we may provide you
with service related announcements concerning the Site or contact you regarding your
customer service requests or your order. For example, all registered users will receive an
email to confirm their order. These types of communications are necessary to serve you,
respond to your concerns and to provide the high level of customer service that
T-Rex Truck Products offers its customers.
Disclosure of Personally Identifiable Information
We will never provide your personally identifiable information to third parties for their
use in marketing their products or services to you without your consent.
T-Rex Truck Products takes great pride in having you as a customer and we will ensure your privacy
as a customer.
T-Rex Truck Products does not sell or exchange names or any other
information about our customers with third parties.
Q: Communications
If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by
T-Rex Truck Products to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.
Q: Business Transfers
As we continue to develop our business, we might sell certain of our assets. In such
transactions, user information, including personally identifiable information, generally is
one of the transferred business assets, and by submitting your personal information on
the Site you agree that your data may be transferred to such parties in these
circumstances.
Q: Brochure Mailing List
If you have requested a
T-Rex Truck Products brochure, all information is kept
completely confidential and is not shared with any third parties. We may, on occasion,
send you an updated catalog or brochure. If you do not wish to receive any mail from
T-Rex Truck Products, please contact us via email at marketing@trexbillet.com. Include
your name and mailing address and email address. You will be removed from any future
mailings.
We are confident that your visit to T-Rex Truck Products is secure and safe. However,
you may choose to call us directly to place your order over the telephone. Please call
Customer Service toll free at 1-800-287-5900.